General Terms and Privacy Policy

GENERAL TERMS

Terms and Conditions

Please review the general terms of sale governing the offer and sale of products through the online store included in this website. By using this website, you are bound by the following Terms, the Privacy Policy, and the Legal notice. This is why we recommend that you read the Terms carefully. If you do not agree with these terms, you should leave the website.

We reserve the right to modify these Terms anytime. You should read them carefully before making any order.

TRINIDAD C.B. (hereinafter “TRINIDAD”) is a Joint Ownership incorporated in Spain under registration number E86928215, with registered office at Avenida del Manzanares 32, Madrid, Spain.

Purchase Conditions

While we make every effort so that product descriptions, photographs, information, and prices are as reliable as possible, we will not be liable for any inaccuracy, error or omission there might be.

Colours might slightly vary from those shown on the website due to the settings on your monitor or computer and to the limitations inherent to the Internet. The shipping of your order using the order form implies your agreement with these general conditions of sale.

Prices

All the prices published on the website are expressed in euros and include Value Added Tax (VAT) at the exchange rate in force, but they do not include shipping costs, which will be added later to the total amount due.

Payment Methods

 

  • Credit card. In order to secure payment by credit or debit card, we use secure payment methods. Confidential payment data are transmitted directly to your financial entity using encryption (SSL). By paying through the secure payment gateway, the system will automatically verify if the credit card is valid for Secure E-Commerce. Then we will contact the credit card’s issuing bank to get its approval. Your bank will validate all payments made through this payment method and, if accepted, we will receive automatic and instant confirmation. To make these online payments, you need a security key. Contact your bank if you do not know your security key. We accept the following credit cards: Visa, Visa Electron and/or other equivalent cards, Mastercard, Japan Credit Bureau-JCB, CHINA UNION PAY-UPI.

 

  • Paypal. It is a secure payment solution that lets you send and receive money via the Internet. To use it, you do not need to enter your bank data; you just need to create an account in order to make payments using only your e-mail and password.

 

General Terms of Sale

The customer might keep a copy of the General Terms of Sale, as well as of all the documents that make up the contract for the products acquired on the website. In order to access to the order details, the customer can log into his/her account on the restricted area and print documents if the customer so wishes. TRINIDAD will store each and every order detail on its systems. To maintain the confidentiality of the data, the customer may only access the system once he/she has logged in the website’s “My Account” area. You must enter the access password you received when you registered on the website. TRINIDAD’s electronically registered documents will be considered evidence of any possible communication, order, payment, and claim.

Shipment

All orders placed can be delivered to any address in Spain, the EU, and the rest of the world. Costs vary depending on the shipment type and destination. Shipping rates are available in the FAQ section. 

International Customers:

The shipping rate for international customers will be subject to the exchange rate applied by each customer’s bank. It is possible for international clients outside the EU to pay for customs duties imposed by the destination country. TRINIDAD will not be liable for these charges. Customers should check customs procedures for each country.

Product Returns

You can return any product within 14 working days from the date of receipt of the item(s) by sending an e-mail to  info@trinidadvintage.com. Please follow the procedure described in our “Returns and Reimbursements” section.
Our products have been carefully selected. However, they are second-hand items and there might have some flaws due to normal wear and tear or previous use. In each product’s description we include a note describing the item’s condition according to the following classification:

IMPECCABLE: As new, with no apparent signs of use.
EXCELLENT: Minimal signs of use. The product may have minor blemishes or normal wear and tear.
VERY GOOD: There are signs of use, some blemishes or repairs, but the product is overall in very good condition.
GOOD: The product shows signs of use, with visible blemishes, but is overall in good condition.

In case the article has any flaw, we will try to display it in the pictures. Being second-hand items, TRINIDAD will not be liable for its durability once the return period has expired.

You agree that TRINIDAD’s products are offered within the limits of available stocks. All orders are subject to product availability. At TRINIDAD, each item is unique and there is only one of each. It is possible that two buyers buy the same product simultaneously. If a product is not available after placing your order, we will notify you as soon as possible. You may modify or cancel your order.

Returns and Reimbursements

Please write us at info@trinidadvintage.com specifying your full name and address, your order reference number – which is essential to locate it – and the reason why you want to return the product. The items to be returned must be sent to the following address:

Avenida del Manzanares 32, Local Bajo C, 28011, Madrid, Spain

Once we receive the items in our premises and, after checking their condition, we will reimburse the amount of purchase within seven days. The items must be in the same condition you received them, in the original packaging, with the supplied accessories, if applicable, and the tags attached to the original packaging.

You can only exchange items bought at the online store at www.trinidadvintage.com. If we notice that the items returned are not in the same condition they were sent, we reserve the right to refuse reimbursement.

This policy does not affect the rights conferred by the civil law to customers.

Jurisdiction and Right of Amendment

Unless otherwise specified, the content of this website is addressed solely at consumers who access the site from Spain. People who wish to access the site from other countries must comply with the local applicable legislation. Any contract concluded between us, whether regarding the use of the website or in connection with the purchase of goods or services from the website, will be governed by Spanish law, and the parties will be subject to the non-exclusive jurisdiction of the Spanish courts. The contract will be drafted in Spanish and English. TRINIDAD reserves the right to modify these terms at any time. All changes will be published on the website. You should periodically review these terms for the most up-to-date version. Your continued use of the site will be subject to the terms in force at any particular time.

Minors

TRINIDAD does not sell to minors. If you are under 18 years of age, you cannot buy TRINIDAD’s products online unless you are under the supervision of your parents or guardians. TRINIDAD reserves the right to modify these terms without notice. Any modification will be published on the website. You should review these terms from time to time if you have any claim. Please visit the website each time you wish to check the terms and conditions. There you will find the most up-to-date information.

Intellectual Property

You recognise TRINIDAD as the sole owner of the patents, know-how, copyrights, trade names, domain names, slogans, labels attached to the products by us, trademarks, service marks, related rights, logos, mark designations, and design marks that we may use in connection with our activities, products, and services, undertaking not to do anything which could undermine said property. On the basis of the foregoing, it should be noted that the contract concluded between both parties is not an authorisation, either express or implied, to reproduce or use in any way the images of products, nor to reproduce TRINIDAD’s brand or logo.

 

PRIVACY POLICY

Website Ownership

In compliance with the general information obligation pursuant to Article 10 of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce, and to Organic Law 15/1999 of December 13 on Data Protection, we inform you that the owner of the identification data of the website www.trinidadvintage.com (hereinafter, the “Site” or the “Website”) is the following:

TRINIDAD, C. B. (hereinafter, TRINIDAD)
Avenida del Manzanares, 32. Local Bajo C
28011, Madrid, SPAIN
Tax ID number: E86928215
E-mail: info@trinidadvintage.com

For all communications related to the use of the Site and/or the contracting of the services offered therein, the User expressly agrees to the use of e-mail as a valid means for the delivery of said communications.

  1. Protection of personal data

1.1 In accordance with the provisions of Law 15/1999 of December 13 on the Protection of Personal Data and Other Implementing Provisions, TRINIDAD ensures the confidentiality and safety of personal data. Consequently, we inform users that we use all technical means available to prevent the unauthorised loss, misuse, alteration, theft of and access to personal data that the user has provided through the Website, as well as the required levels of safety to protect the files that are our sole responsibility.

1.2.Users may exercise their right of access, rectification, objection, and cancellation by one of the following methods: Sending an e-mail to info@trinidadvintage.com with the subject “Delete personal data” or sending a written signed request to our registered office stating “Delete personal data.”

The request must include the following:

  1. a) Name of the person making the request
  2. b) Right you wish to exercise
  3. c) E-mail address you used to register on the Website
  4. d) Photocopy of your ID or Passport
  5. e) Address and phone number

1.3.In case there are any links on the Website or hyperlinks to other Internet sites, TRINIDAD has no control whatsoever over those sites or their contents. In any event, TRINIDAD assumes no liability for the contents of any link belonging to a website, nor does it guarantee the technical availability, quality, reliability, accuracy, extent, truthfulness, validity, and constitutionality of any material or information contained in those hyperlinks or other websites. Likewise, the inclusion of these external links shall not imply any kind of association, merger, or involvement in the linked entities.

  1. 2. Intellectual Property. Linking Prohibition

2.1 All content shown on the Website and, in particular, designs, texts, graphs, logos, icons, buttons, software, trade names, brands, industrial drawings, or any other sign which can be used for industrial or commercial purposes is subject to the intellectual property rights of TRINIDAD.

2.2 In no way can these rights be transferred in whole or in part and, in particular, the Portal contents may not be altered, exploited, reproduced, distributed nor publicly disclosed without TRINIDAD’s express authorisation.

2.3 No link to the Website from any other website can be made without the prior express consent of TRINIDAD.

  1. Safety

3.1 El usuario queda informado de que las comunicaciones a través de redes abiertas no son 3.1 Users are informed that communications over open networks are not safe. It is your responsibility to take all the appropriate measures to reasonably control these risks and avoid damage to the equipment, loss of data, and the theft of technical measures of confidential information. To this end, you should update your protection against malware – such as viruses, trojans, software, etc. – as well as security patches of the browsers you use. For more information, contact your Internet service provider.

3.2 TRINIDAD will not be liable for any damage resulting, for illustrative purposes, from the following: (1) Inferences, omissions, interruptions, computer viruses, breakdowns and/or disconnections in the operational functioning of this electronic system or of the users devices and computer equipment for reasons beyond the control of TRINIDAD that cause an obstruction or delay in the provision of services or the navigation on the system; (2) Delays or obstructions in the use caused by deficiencies or overloading of the Internet or other electronic systems; (3) The inability to provide the service or allow access for reasons not attributable to TRINIDAD, owing to the User, third parties or force majeure.

3.3 In particular, with no restriction being placed on the obligation assumed by the User in general in accordance with the previous paragraph, the User undertakes to use the Portal in accordance with the following: (1) The User agrees to provide true data and to keep them updated; (2) The User will not enter, store, or transfer to or from the Website any information or material which is defamatory, offensive, obscene, threatening, racist, which promotes violence or discrimination on the basis of race, sex, ideology, religion or that opposes in any way to public morality, public order, fundamental rights, civil liberties, honour, privacy, or the image of third parties and general regulations; (3) The User will not enter, store, or disseminate through the Website any computer software, data, virus, hardware or telecommunication code, or of any other electronic or physical instrument or device which may cause damage to the Portal, to any of the Services or the equipment, systems or networks belonging to any User of TRINIDAD’s providers, or in general of any third party, or which cause in any other way any kind of alteration or prevent their normal operation; (4) The User shall not use the activities of the Portal for the purposes of advertising, promotion or commercial exploitation, and he/she shall not use the contents and, in particular, the information obtained through this Website to send advertising messages for direct selling or for any other commercial purposes, or to collect or store the personal data of third parties; (5) The User shall not use false identities nor falsify the identity of others when using the Website or any of the Site’s services, including the use of passwords or access codes to third parties or otherwise ; (6) The User shall not destroy, alter, use for him/herself, render useless or damage the data, information, software or files belonging to TRINIDAD, its providers, or third parties; (7) The User shall not enter, store, or disseminate through the Website any content that violates the intellectual property or business secrets of third parties, or any content which is not owned by the User, pursuant to the law.